EXERCISES

UNIT 6 EXERCISES 5,6,7,8 page 25

5. Listen and repeat the words in colour. Then choose the correct answer.1. Her presentation was very prosessional. She did a good job.

2. The shop must be open closed. There's no reply.

3. I will be careful when I put a data.

4. She must be busy. The line is engaged.

5. There's a caller on the phone waiting to speak to you.

6. Can you please speak up? I can't hear youvery well.6. Listen and repeat the words in colour. Then copy and complete the sentences.1. Sorry, what did you say? Can you repeat that, please?

2. Your mother rang an hour ago - you need to contact her immediately.

3. One moment, please, I'll put you through to Mr Wright now.

4. This is not St Ann's Hospital. You've got the wrong number.

5. To dial number abroad, put an 01 before the number.

6. From Monday, my new extension number will be 8015.

7. When you answer a phone call, state the name of the company.7. Listen and repeat the words in colour. The words in colour are in the wrong sentences. Write the sentences correctly in your notebook.1. I need to speak to betty as soon as possible. it's really important.

2. Can you ask Mrs Ford to ring back tomorrow? I'm too busy to talk to her today.

3. I've got a client on the line who wants to speak to the manager.

4. Try to avoid speaking too loudly on the phone.

5. Can you remind Ms Burns to prepare the invoice for dell's Computer Shop?